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Siebel CRM is one of the most effective CRM solution available till date. Clients with complex business requirements opt for Siebel to help themselves in identifying, acquiring and retaining their respective Customers. As a Siebel Professional we use Configuration, Scripting and EAI in order to build an Application. There are nearly 200 different types of objects that can be configured in Siebel to reflect the changes in the User Interface Layer, Business Objects Layer, and Data Objects Layer. Also, the Siebel objects have intertwined multiple relationships between them. We need to write programs in case of complex requirements (According to…
Posted by Abhinav Anand
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February 7th, 2008
The first “C” program that I wrote was about printing “Hello World”. On synonymous lines to my first “C” program, while blogging the first post I would like say “Welcome and Explore the Siebel Street”. Siebel has been the most active promoter of CRM for more than a decade. How many customers have been better served because Tom Siebel decided to help popularize Customer Relationship Management? The answer is innumerable. Siebel CRM has been consistent market leader in CRM software arena. The best in-class customization, top-notch user interface, strong integration tools, diversified industry-wide applications, easy upgrades and reliable customer support…
Posted by Shardul Trivedi
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February 5th, 2008
We all know how critical it is to enable Oracle Database Auditing for our production environment. It is equally important to monitor the audit results and take actions. Though enabling auditing using the AUDIT_TRAIL initialization parameter plus using the AUDIT statements to enable different auditing options is the common approach, with the availability of FGA feature, it is time to take the next step. FGA allows us to audit more specific business rules. Today, I will walk you through the steps to implement FGA for PeopleSoft. Ensure that EnableDBMonitoring is set to 1 in psappsrv.cfg. This will enable PeopleSoft to…
Posted by Nitin Pai
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February 5th, 2008
I just finished a Six Sigma project and was left wondering as to why BI practitioners are not using more of that Six Sigma power in Business Intelligence. Let me delve on this subject a bit more. The Six Sigma project that I just completed was on “Developing a Function Point based estimation model for ETL loads”. Essentially, I was facing a lot of problems in estimating the effort for ETL (in this case, Informatica) loads that led to “Effort variances” beyond specified limits. So we kicked off a Six Sigma project that had the following DMAIC phases: 1. Define…
Posted by Karthikeyan Sankaran
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January 28th, 2008
Here are the instant refresher steps for performing a peoplesoft clone. The target system – the system to which the Peoplesoft Instance to be cloned. The source system – the system from which the Peoplsoft Instance is cloned. Oracle Server 9i with the patch at version 7 is installed in the target system. Application and Web Server is also installed in the target system The Database structure files from PSHOME from the source system is copied to the target system’s separate drive. Update the domain names and coordinates in the TNS Listener files Configure the application and web server domain…
Posted by Pon ArunKumar Ramalingam
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January 28th, 2008
Before reading this entry (always a friendly warning first!), please read about my two blog entries that I posted earlier. This entry is kind of closure to my previous topic "Jolt Session Pooling". If you still have decided to read this one, you cant complain about not able to understand this one.... In our last blog entry, we talked about Jolt Session Pooling. As I stated earlier, Jolt Session Pooling is enabled by default in Tools Version 8.48 and later. Considering this new feature(!), there are some things that are changed due to this parameter single change starting with Tools…
Posted by Vijayakumar Chinnasamy
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January 28th, 2008
Take 2: Jolt Session Pooling Continued.... In our last blog, we talked about Jolt Session Pooling. That was kind of introduction to this concept I suppose. I am now going much deeper into this parameter to understand how this parameter works with Peoplesoft context (also I am interested to know more about this parameter anyway!)... A quick look at the web.xml file at PORTAL/WEB-INF folder can give you a list of servlets that Peoplesoft application uses: Some of them are: psc psp cs xmllink PSAttachServlet psreports SchedulerTransfer SyncServer monitor ppmi etc... I am not going into each and every servlet…
Posted by Vijayakumar Chinnasamy
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January 18th, 2008
Airlines are one of the earliest adopters of technology in the field of reservations, check in and departure. These systems are mainly on TPF (IBM) or USAS (Unisys) and are main frame based. The dilemma of the airlines to move to new technology probably could be due to doubts on the efficiency of new technology in meeting the split second response and ability to handle large volume of transactions in real time and that is one of the main reasons that majority of the airlines are still using systems that are 30+ years old in technology. With the advent of…
Posted by Lakshmi Narasimhan
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January 16th, 2008
With the advent of a new year, let me do a recap of what I have discussed through my 15 odd posts in 2007 and also set the direction for my thoughts in 2008. I started with the concept of BI Utopia in which information is available to all stakeholders at the right time, right time and in the right format. The bottomline is to help organizations compete on analytics in the marketplace. With that concept as the starting point, I explored some technology enablers like Real Time Data Integration, Data Modeling, Service Oriented architecture etc. and also some implementation…
Posted by Karthikeyan Sankaran
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January 16th, 2008
Okay, long time no see! I am back. First of all, let me wish you all a Happy and Prosperous New year. Lets hope for the best. I had some project , as well as, some personal commitments that I needed to complete during last year. One of my project commitment was, obviously due to the reason that I moved to a new project. Also, coincidently I moved to a new location in another country which added some more complications with my new project assignment... I had a goal last year (2007) to become a certified PMP. PMP is an…
Posted by Vijayakumar Chinnasamy
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January 16th, 2008
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