Travel and Transportation Overview

Travel and Transportation Overview

Providing world class customer experience

Travel and Transportation industries are facing dynamic changes related to scalability, information availability and customer experience. To be competitive Industry players will have to continuously innovate ways to ensure better customers service as well as reduce operational costs through effective use of information technology.

Our in-depth domain knowledge and technological skill sets, helps our customers to address operational, quality, and cost challenges. We bridge the gap between business and technology, with an aim to optimize costs and enhance customer experience.

We bring over two (2) decades of experience of supporting various mission critical applications of leading travel and transportation providers and help them achieve their goals of quality customer experience with obvious cost advantages and continuous process improvement. With over 1000+ resource pool of technical and functional consultants we support this practice around the clock which makes us the leader in the space of ADM, ASM, SI, and Modernization for the travel and transportation vertical.

Our Travel and Transportation practice can be categorized into:

Category Industry Foot Print
Travel Passenger Service System (PSS), Customer Loyalty System, GDS Integration, Messages, Departure Control Systems, Weight and Balance, Ground Handling, Airports Operation, Crew Scheduling, MRO, Flight Operations, Revenue Accounting, Revenue Management, Train Operating Companies
Transportation (Air) Cargo Booking, Capacity Management, Warehouse, Transportation Management, Warehousing and Distribution, Logistics (3PL, Mail & Courier, Freight Forwarding), Shipping & Ports, Terminal Handling
Advance Solution Group Electronic Miscellaneous Document , Warehouse Analytics, E-Freight , Hotel Reservation Inventory Systems, Mobile Apps, Solution Frameworks, BPO, Internet Booking Engine

The key service offerings are:

  • Technology and Business Consulting
  • Application Support and Maintenance
  • Application Development
  • Legacy Modernisation
  • ERP Implementation (SAP, PeopleSoft, Oracle)
  • Quality Assurance and Testing Services, Test Automation
  • Business Intelligence and Analytics
  • System Integration/ Implementation

Our application services are spread across technologies from legacy (USAS, TPF) to new generation (JEE/.NET).

To find out more about our technology expertise in USAS and TPF, Click here

The following are our niche service offerings:

Contact us to learn more about Hexaware’s Travel & Transportation service offerings and our deck of success stories

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“We have a large installation of Business Objects with 4000+ reports across versions 5.x, 6.x and XI R1. When we looked at the option of planning for the Business Objects upgrade to the XI R3 platform the very first step we felt we had to undertake was to consolidate the existing environment. Hexaware provided exactly what we needed from the meta data angle and we completed the assessment of the entire environment in a 4 weeks timeframe, including reports in distributed desktops, by applying the tool. Hexaware saved us time, money and above all provided a more accurate means to de-duplicate and consolidate reports.” Project Manager-Leading Airline, UK
,Leading Airline