Consulting

• Enterprise Portal Solutions
• Integration Strategy with LOB applications
• Building Proof-of-Concepts to validate tools and technology offerings and solution evaluation
• Augment customer bandwidth to define strategy and SharePoint adaptation plan

Development

• Create/customize site templates
• Developing Workflow applications on MOSS
• Developing Intranet/ Internet portal applications on WSS/MOSS
• Integration with SSRS
• Integration with Excel Services
• Integration with ERP and other LOB applications

Administration / Support & Maintenance

• Level II / Level III support to SharePoint users
• Creation /customization of site collections/ sites
• Evangelize out-of-the-box features and help adapt
• Health Monitoring
• Update/maintenance of Knowledge base
• Application of Hot-fixes, Infrastructure Updates, Service Packs etc

Migration / Platform Upgrade

• SharePoint Upgrade from 2007 to 2010/ WSS to SharePoint Foundation
• Migrate / Reengineer custom SharePoint Applications
• Content Migration from third-party Content Management Systems

Success Story – Portal Development on SharePoint

Application Overview:

The Extranet for Customer Portal provides the necessary hardware, software, and infrastructure to create a robust system for customers and third parties to log into the Customer Portal and securely access information appropriate to be shared with them based on their log-in credentials.

Business Need:

The primary business needs for this Customer portal;

• Improve the accuracy and quality of customer data
• Avoid cost of more staff to complete the highly manual tasks that will be brought into the customer portal
• Improve security and compliance for customer applications
• Increase customer satisfaction by providing quicker access to relevant information
• Differentiate the level of service from competitors by offering an easy to use 24X7 online interface for customers
• Improve workflows and processes being used to interact with the customers to save time and money
• Utilize a corporate identity, portal style guide, and navigation structure to allow for a common look and feel for all customer applications

Technology Environment:

• MOSS 2007 ,Microsoft ASP.NET 3.5
• Microsoft SQL Server 2008
• Microsoft BizTalk Server 2006 R2
• Microsoft Dynamics CRM/ Microsoft Dynamics Axapta
• SAP CRM

Solution Overview:

A Customer portal was developed using Microsoft SharePoint Server, BizTalk Server with the following design principles forming the core of the system.

Service Oriented Architecture

• To encourage reuse and move data across domain boundaries
• Communication via WCF Services will facilitate the transport of data and transactions

Service Bus / Hub Integration

• To handle rapid changes to the system in the future
• The goal of this architecture is to achieve loose coupling by avoiding point-to-point system connections

Sufficient Design

• Avoided over-architecting to solve larger technical problems such as Identity Management
• The architecture provides a flexible foundation on which future functionality and portals can be built