Human Capital Management (HCM)

Human Capital Management Services (HCM)

In today’s fast paced competitive market, HR function takes the centre stage for delivering sustainable business value. It is vital that HR function acts as the pacesetter for attracting, engaging and maximizing talent, promoting efficiency, optimizing costs, and achieving superior business outcomes. In order to drive the “People Agenda”, CHROs, CPO’s & HR leaders are looking forward to a leaner and a smarter HR process value chain through digital innovation, for better corporate performance and growth.

Hexaware’s HCM services are aimed at achieving digital transformation of HR function, keeping employee experience at the centre of the universe and focusing on business outcomes, be it core HR, talent management or employee engagement. We treat employees as business partners, by enabling them with digital tools and services that enhance their productivity and engagement.

Service Offerings

Hexaware can help you transform your HR operations from strategy to design, delivery and effective execution by providing best-in-class services. These include the following

  • HCM Consulting & Application Services
  • HR Transformation Services
  • HR-IT Take Out

Hexaware Technologies has established strong alliances with various partners for driving HR innovation. We deliver best-of-breed solutions across the HR value chain, leveraging these partners.

Our Leadership Track

HCM

Customer Speak

  • “Our first pay run in the UK & Ireland has been a great success including reporting and G/L posting. Your team worked tirelessly to ensure that they could deliver against the challenging timelines that we had to work against. I would like to say a big thank you for all your hard work and commitment for making this project such a success” says a leading UK Electronics Retailer
  • “We were able to leverage Hexaware’s best practices and proven methodologies. It has been a rewarding experience. We strongly recommend Hexaware as a strategic outsourcing partner for any organization.” says a leading HR Services Provider

HCM Consulting & Application Services

In addition to driving competitive advantage with HR business value chain consulting, Hexaware helps you design, deploy, rollout, support, and integrate your core HCM application platform to take it to the next level of transformation. Our HCM consultants guide you with their strategic advisory services for laying and building an effective future road-map. We offer end to end services on platforms such as SAP, PeopleSoft etc. Our service coverage falls in the following brackets.

  • HR-IT Portfolio Assessment and Roadmap
  • HCM Package Evaluation
  • Change Management
  • Implementations
  • Global Roll-outs
  • Application Upgrade
  • Application Support and Maintenance
  • Bespoke Application Development

HR-IT Takeout

In today’s world, business leaders strive for solutions which can help them to drastically reduce costs and increase operational efficiency. Chief human resources officers (CHRO) and IT leaders are looking at opportunities to outsource HR-IT functions, and focus on strategic initiatives rather than transactional HR activities, as a key business initiative.

Hexaware’s HR-IT Takeout solution is a compelling offering for managing, supporting and innovating your HR-IT function. Our solution facilitates the designing, building and managing of HR systems. We accomplish your organizational goals by managing your hybrid HR-IT landscape and transforming it in to a business-driven enabler. With our HR-IT Takeout solution, we position ourselves as a single transformation partner for your HR-IT outsourcing needs. Our solution entails closely reviewing your current HR operational model, along with recommending and deploying the future state with clearly defined business values, based on the strategic priorities of the organization.

HR-IT Takeout solution

Features

  • Support for the entire HR-IT landscape – Hybrid, On-Premise and Cloud
  • Level 1 to Level 3 support with 360-degree service predictability
  • End-to-end HR-IT outsourcing (application, infrastructure, etc.)
  • Multilingual, unified HR-IT help desk
  • Global delivery model (multi-geography support)
  • Automation-leveraging cognitive technologies

Customer Benefits

  • Deriving efficiencies in systems of record to invest in systems of differentiation and innovation
  • Single, trusted partner for end-to-end HR-IT solution implementation
  • KPI-driven outcomes – measurable outcomes for targeted KPIs
  • Cost Reduction – Committed savings between 20% – 40% over 3 years
  • Improved employee engagement through mobility and analytics
  • Process standardization-better alignment through process simplification and consolidation

HR Transformation

HR goals are evolving to newer peaks beyond the traditional game plan of reducing costs and operational efficiencies. Changing workforce demographics, increased globalisation, macro-economic trends and technological advancements have redefined the HR function towards a business enabling unit. This has re-emphasized organizations to review current processes, and transform with a modern strategy that enables employee engagement to deliver peak business outcomes.

Hexaware’s HR transformation offerings pay critical attention to each and every aspect of HR value chain through its integrated holistic approach and market leading best practices. With our HCM thought-leadership, we focus on building future ready HR models after careful strategy articulation through its execution, to deliver transformational and operational business outcomes. Our HR transformation programs assist customers with legacy modernization through cloud technologies, engage employees through mobile driven self-services, and provide future insights through actionable workforce analytics and many more. We add significant business value, by enabling a modern HR culture through better business alignment and improved organization performance

HR Transformation Services

Hexaware has been successfully delivering many HR Transformation programs for world-wide customers. Following are some of the services

  • Consulting & Advisory – HR Operating model review, HR Digitization Roadmap, Digital HR Process Re-engineering, Digital HR Tools & Evaluation, HR Cloud Readiness
  • Core Services – HR Cloud / Analytics / Mobile First HR Implementations, Application Extensibility
  • Extended Services – HR Business Process Services (HR BPS)

Success Stories at a glance

Customer Profile Engagement Value Delivered
Leading Brewing Company Global HR Technology Transformation by deploying a single Global HR system enabling an optimized HR operating model 30% reduction in shared services costs
25% increase in HR FTE to Org FTE ratio
40% savings on TCO – transformation from fragmented HR systems to a single unified Global System
Leading Online Fashion Retailer Deployed a Digital HR Cloud Platform as a single Global HR reporting platform 87.5% Increase in efficiency of On-boarding and Off-boarding processes through cycle time reduction
Leading Logistics Giant HR Self-Services on the move through Digital Mobile Application Capabilities 55% efficiency improvement in Global HR reporting and improved employee engagement levels.
Legal Process Outsourcing firm Phased wise implementation and rollout of Digital HR Cloud across North America & APAC 10X Improvement in Global HR reporting
Large North American Education Service Provider Digital HR Cloud implementation and deployment 360 Degree Analytics on talent acquisition with co-existence (hybrid) model

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