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E-Commerce : Reliability Check

The Ecommerce Reliability Ready Solutions by Hexaware Quality Assurance and Testing Services division (QATS) implements stringent tests on the application reliability in terms of functionality, compatibility and performance. Ecommerce Reliability checks would help organizations to understand end-user experience of their Ecommerce application, uncover existing defects, reduce business lost due to less reliable applications and thus align IT towards their business goals.

Core Benefits

The end result of such concerted testing efforts results are the following core benefits that have a direct impact on the ROI and Time to Market as can be seen below

  • Save lost business due to application unreliability
  • Cost Savings of more than 70%
  • Slash cycle time and increase test execution productivity by over 50%
  • Increase test coverage by over 100%
  • Evaluation of application from end-user perspective
  • Cost savings in terms of test lab infrastructure and tools

Ecommerce Reliability Test – Solution Roadmap

Hexaware offers Reliability Checks as a one-time activity of approximately 8-10 weeks duration. We implement the test lab setup with a client engagement model of 100% offshore with a brief onside for KT and requirements gathering. Ecommerce reliability encompasses three dimensions namely

  • Functionality
  • Compatibility
  • Performance
Evaluation dimension Evaluation Objective Output
Functionality
  • To identify fragile areas of the application, through proprietary “Structured Chaos” approach
  • To expose existing defects in application
  • Application Fragility Report
  • Regression Test Suite
Compatibility
  • To test application across 800+ configurations (OS / Browsers / Anti Spy-wares / Anti-virus / Tool bars / Firewalls / ISP’s)
  • To expose configurations that the application is not compatible with.
  • Application Compatibility Report
  • Test Lab configuration recommendation
Performance
  • To expose any performance issues in the application
  • To evaluate the maximum user load, the application can sustain
  • Performance Test Report highlighting performance issues
  • Recommended Maximum User Load application can sustain