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Maintenance and Support

Maintenance of PeopleSoft Applications due to frequently changing business requirements can turn out to be a complicated time consuming and an expensive process for any IT organization. To manage this business need many of our fortune 1000 clients have taken the help of Hexaware’s expertise in Application Maintenance & Support Services.

As a Global Oracle Platinum partner, Hexaware’s provides end-to-end Application Support and Maintenance Services exclusively customized to the needs for our customers worldwide.

Hexaware has proven track record in handling small to large scale ASM engagements across the globe in various domains and industries.

Our support services provide enhanced value to our customers through the use of Six Sigma and CMMi based processes, Deployment of ASM wizards, Templates and Tools for faster assessment and deployment and stringent SLA adherence.

The Services offered includes:

  • 24 x 7 Level 1, Level 2 and Level 3 Support (Functional & Technical)
  • Enhancements to applications as per business requirements
  • Change Management
  • Patches & Bug Fixes
  • Performance Tuning
  • Housekeeping ( Process Monitoring )

ASM Transition Methodology

ASM Tools

Customer Benefits

  • 24*7 Support
  • Reduction of Total Cost Ownership by 30% due to improved productivity & enhanced application stability
  • Significant Reduction in recurring cost of maintenance of existing applications

Contact us to learn more about Hexaware’s PeopleSoft Application Management Services.