Hexaware has pioneered the delivery of application support and maintenance based on shared service model.

Hexaware shared service model for Oracle application support and maintenance, presents a unique service delivery model providing a compelling proposition of additional cost savings of 20 – 30% to our clients.

Hexaware’s “Oracle Shared Services” application support model combines the strength of our globally recognized Oracle expertise and highly experienced resource pool.

Our extensive experience in Application Support and Maintenance (ASM) helps our clients to significantly increase flexibility, productivity and savings in their Organization.

The Application Support and Maintenance of multiple customers managed by a common pool of highly experienced consultants brings in additional benefits of sharing of knowledge across industries at no additional costs, bringing forth the most optimum solution for your Oracle support needs.

The shared service offering includes Level 1, Level 2 and Level 3 application support, spanning:

• Functional support for all modules of Oracle
• Technical Development and enhancement support

Customer Benefits

• Significant reduction of Total Cost of Ownership
• Rapid reinforcement of client workforce to meet tight deadlines
• Reduced exposure to skill retention challenges
• Blend of offshore and onshore staffing to lower product development costs
• 24/7 support

Contact us to learn more about Hexaware’s Oracle Shared Services.