Oracle Fusion HCM Cloud & Taleo Application Support – Packaged Pricing

Most reliable and cost effective
Oracle HCM Cloud Support

Xperience L1-to-L4 Oracle Fusion HCM and Taleo Support

Functional Support | Production Support | Version updates |
Enhancements | Knowledge advisory services

12X Improvement in on-boarding processes
through automation led Oracle
HCM Cloud support

Global leader in legal process outsourcing
saves $40K per-year

KBBO goes to cloud in 20 weeks

"It is extremely important for us to work with a partner who is willing to invest in our growth—that is something we found in Oracle Platinum Partner Hexaware" says

Samir Mayani, IT director,
Khaleefa Butti Bin Omair (KBBO) Group

What We Do

Hexaware is an Oracle Platinum Partner, offering comprehensive services across the entire value chain of Oracle HCM Cloud applications. We are also an Oracle co-development partner for Oracle HCM Cloud application.

40+ Engagements

Award Winning Team

Co-development Partner for Oracle HCM Cloud


Hexaware helps customers in realizing maximum potential from their Oracle HCM Cloud investments with end to end Oracle HCM Cloud Support services

Production Support

  • Break fixes for
    • Reports
    • Interfaces
    • Batch Jobs
    • Workflows
    • Security (User management Data/function security)
  • Peak processing support (for year-end/ performance/ compensation cycle etc.)

Functional Support

  • Business Analysis
  • Configuration Changes
  • Business Process Assessment
  • Oracle SR Management
  • Testing Services

Help Desk

  • Service Management
  • Ticketing system
  • Triaging with product vendor and third parties

Update Support

  • New Features Cascade
  • Patching Support
  • Impact Analysis & remedial action plan
  • Testing – New Features and regression
  • Rollout


  • Analytics
  • Reports (Including Compliance Reports)
  • Interfaces
  • Workflows
  • Processes
  • Data load
  • Personalization

Knowledge Advisory (KA) Services

  • Training Services
  • Online training material*
  • Webinars*
  • Product Roadmap and its impact*
  • Best Practices
  • Do’s and Don’ts

Automation Tools

Cloud Morphy

Automates & accelerates the process of data migration from your on-premise HR systems to HR Cloud application.


Automates the data validation process for maintaining data accuracy and quality

Automated Testing

Helps in reducing manual testing efforts with pre-built test cases. It simplifies the testing efforts in version updates through our regression testing suite

Why Hexaware

HCM Thought leadership

  • Leaders in HCM with experience of more than 700+ engagements
  • 850+ HCM Application Specialists
  • 100+ HR applications experience

Partner Edge

  • Oracle Platinum partner
  • Oracle co-development partner
  • Award winning partner

Service Quality

  • High customer satisfaction index
  • Focus on business value
  • Strong Service level adherence


  • 40+ Oracle HCM cloud and Taleo engagements
  • Oracle HCM Cloud Centre of Excellence
  • Proven consulting experience


Pay Use Alter


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Contact Us

Contact us

Get expert guidance on queries regarding your HCM Cloud transformation. Our experts will revert to you at the earliest. Post your queries at

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