Automation driven Oracle Application support

Bi Modal Approach | ZeroR Transition framework | IP Driven Delivery

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Think Oracle | Think Hexaware

720+ Engagements | 1500+ Consultants | 15+ Years of Oracle Partnership

Multi-year Oracle Application Management & Support for a Global System Integrator

L1 to L3 Support | 80+ Countries | 3000+ Customizations | 24/7 Model

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70% Faster Financial closure process for Europe’s largest aerospace manufacturer

Product Evaluation | Process Re-engineering | Global Oracle R12 Deployment

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30% cost savings for a large public service organization

Legacy Retirement | Financial Process Automation | Phase-Wise Rollout

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Partner of Choice

Hexaware offers comprehensive services across the entire life-cycle of Oracle E-Business suite (EBS) application. Our strong Oracle professionals, provide value beyond contract through their in-depth domain expertise along with our proven methods, IP’s and best practices

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Service Catalogue

Hexaware offers value driven Oracle Application Support and Maintenance (ASM) services.

Functional
Support

Technical Support (CEMLI Support)

Help
Desk

Upgrade

DBA
Support

Service
Requests

Module Enhancements

Extended Support – Hyperion, OBIEE & OBIA

Patch
Application

Application/System Administration

Support for Business cyclical events, Period Close, In Flight Projects support

BIMODAL APPROACH

Hexaware’s Bimodal approach is value-driven and aims to go beyond the traditional support and enhancement contracts by offering business outcome based efficiencies with a significant focus on continuous improvements. We enable customers with productive measures resulting in 30-40% cost saving upfront at the start with 5-12% Y-o-Y assured savings

ZeroR TRANSITION FRAMEWORK

Our ZeroR transition framework leverages automated tools and accelerators for smooth knowledge transition

Automation Tools and Accelerators

BPT Test
Accelerator

  • Leverages pre-built components for automation testing, registered IP of Hexaware
  • More than 1500 predefined Test Cases
  • Test cases available for SCM, Financials, HCM , Logistics, Services and Procurement

eZCOD &
iHEAL

  • Transition aided by eZCOD accelerator enabling minimal existing Service Provider KT
  • 15-20% issues reduction at L1/L2 level through intuitive Healing Tool (iHeal)

Period Close Dashboard, HexaAdminConsole

  • Facilitates smooth operations in the day in the life of Oracle EBS Business User
  • Proactively identify pending sub ledgers transactions
  • Enable period close in < 3 days

Why Hexaware

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Customer Testimonials

On Go-live of Upgrade to 12.2.4 in a managed model engagement

We want to take a moment to thank each and every one of you for your hard work, dedication, perseverance, careful planning and execution for the past several months which lead to a successful Production cutover. Many of you did not sleep for several hours and we know it is because you cared and took the full responsibility for its success. It was a tremendous performance!. Congratulations! This is your moment to celebrate the success!

CIO, Global System Integrator

On Delivering a $150K value add idea in a Managed ASM Engagement

Let me also express my thanks for the work you have done here. It is always nice to see appreciation from our business partners. Well done

IT Director, Global System Integrator

It is extremely important for us to work with a partner who is willing to invest in our growth - that is something we found in Oracle Platinum Partner Hexaware. Their skills meant we could fully rely on them to internationally standardize and streamline our business processes with Oracle Cloud.

Samir Mayani (IT Director), KBBO Group

Generally, the whole implementation process was clear and properly conducted. I'm able to understand the logic behind each Oracle Fusion functionalities. The trainings were effective and manuals were well documented for future reference.

IT Department Manager, Fast Growing Internet Service Provider

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