Maintenance of Oracle Applications and frequent changes in user requirements can turn out to be a complicated and time consuming process for any IT organization. To manage these business needs, many of our future 1000 clients have chosen Hexaware’s Application Maintenance Support Service offering.
Hexaware has a proven track record in handling small to large scale support ASM engagements in many parts of the world.
Hexaware’s Application Maintenance Support Service offering aims at providing Post-Implementation support to Oracle Apps customers worldwide. This offering consists of production support for functional and technical requirements, minor and major enhancements, application monitoring and reporting, fix on fail and development services through an offshore-onsite delivery model providing 24*7 coverage.
Our support services provides enhanced value to clients through the use of Six Sigma and CMM based processes, deployment of ASM wizards, templates and tools and stringent SLA adherence. Hexaware leverages its proprietary Transition Methodology for all its engagements and reduces the total cost of maintenance and support by 30%
ASM Transition Methodology
- 24*7 Support
- Reduction of Total Cost Ownership by 25%
- Lowered risks and increased predictability
- Significant Reduction in recurring cost of maintenance of existing applications
Contact us to learn more about Hexaware’s Oracle Application Management Services.