Here’s your exclusive access to our new whitepaper – Embracing AutoBots & ChatBots in a real business world!
While the digital age has opened the doors for enterprises, providing intuitive personalized experiences to its end customers (consumers); the main challenge faced by most of them during the next five years remains knowing who its consumers are, understanding their changing needs and behaviors, and staying close to them, thereby ensuring the experience they provide is sufficiently compelling to override other potential choices.
This has called upon the need to touch the consumers within multiple channels to provide a fluid interactive experience to them. One of the foremost channels for enterprises of tomorrow to engage their customers effectively are via creating their own mascots as CHATBOTS.
The Whitepaper incorporates Hexaware’s take on how to leverage BOTS in this age of automation and achieve smarter business operations in a cost-effective manner.
This Whitepaper covers:
- Relevance of AutoBots & ChatBots
- How ChatBots work in a real business world – An Insight
- Evaluation Matrix & Scoring Mechanism for ChatBots
- Example from Real World – Embracing ChatBots for Airports
- Recommendations for Improvements
Grab your copy now & embrace BOTS for your business!
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Hexaware, is a global leader and a fastest growing outsourcing provider of IT, BPO, consulting and next-generation services, with revenue over $ 525.6 Million. Hexaware is dedicated to delivering complex technology solutions and automation-led services, armed with ‘Shrink IT Grow Digital’ strategy and is focused on large scale business transformation programs to big enterprises and fortune 500 companies. The Company focuses on key domains such as Banking, Financial Services, Capital Markets, Healthcare, Insurance, Travel, Transportation, Logistics, Hospitality, Manufacturing and Consumer. Hexaware focuses on delivering business results by leveraging specialized solutions in Application Transformation Management (ATM), Enterprise Solutions, Human Capital Management, Business Intelligence & Analytics, Digital Assurance, Infrastructure Management Services, Digital and Business Process Services. For more details, please visit www.hexaware.com