Home
>
Services
>
Infrastructure Management


Infrastructure Management

IT Infrastructure Management is gaining importance since the world has started believing in Business Aligned IT. Complex applications are being developed and this requires the best- in-class underlying infrastructure to run and deliver it to multiple users in the eco-systems of businesses. This requires a good understanding of the applications, architecting the underlying infrastructure, optimizing their use and managing complex SLAs.

Hexaware’s rich experience in Application Services and managing hybrid Infrastructure environments brings a perfect understanding of how these pieces can be stitched together to provide ultimate end-user experience/delight.

The services from the stable of Hexaware cover the following:

Features

Technology leadership coupled with world class supporting infrastructure and an experienced pool of resources helps us deliver high value, cost effective solutions to our customers.

Hexaware’s – Infrastructure Management Services offer the following features:

  • 24×7 Operations. Run operations on “follow-the-sun” model
  • Global Delivery Model – centers in India, Germany, USA and Mexico
  • Strong Centers-of-Excellence in various technologies
  • Best-In-Breed Practices
  • Strong Application Background
  • Integrated Solutions
  • Dedicated / Shared operations centers for customers
  • Integrated operations helpdesk (Infrastructure and Application)
  • Global NOC
  • Global SOC
  • Data Center
  • Flexible Sourcing Models – Staff Augmentation, SLA Based Delivery , SLA + productivity gain, Total Outsourcing, Output based
  • Strict adherence to ITIL& ITSM Process Framework

Benefits

  • Reduced TCO (Total Cost of Ownership)
  • Adherence to industry best practices and processes
  • Domain expertise on-tap
  • Round the clock support
  • Retention of IT strategy and control by the customer
  • Reallocation of existing staff to other strategic assignments
  • Right sizing of resources

Partnering with a team of experts to experience better business results from our end-to-end capabilities and gain a competitive advantage through the effective use of Hexaware’s Infrastructure Management Solutions (IMS)

Contact us today to discover about our Infrastructure Management Solutions (IMS) and our achievements.

What would you like to do?

request

Request for Information

job

Contact Us

rss

Subscribe RSS