Technology leadership coupled with world class supporting infrastructure and an experienced pool of resources helps us deliver high value, cost effective solutions to our customers.

Hexaware’s – Infrastructure Management Services offer the following features:

• 24×7 Operations. Run operations on “follow-the-sun” model
• Global Delivery Model – centers in India, Germany, USA and Mexico
• Strong Centers-of-Excellence in various technologies
• Best-In-Breed Practices
• Strong Application Background
• Integrated Solutions
• Dedicated / Shared operations centers for customers
• Integrated operations helpdesk (Infrastructure and Application)
• Global NOC
• Global SOC
• Data Center
• Flexible Sourcing Models – Staff Augmentation, SLA Based Delivery , SLA + productivity gain, Total Outsourcing, Output based
• Strict adherence to ITIL& ITSM Process Framework