Vast experience, Optimized IT costs, Increased capabilities and performance. The benefits of working with Hexaware can be seen from day one. On average, our clients are able to lower the cost of managing their servers by 30%, simply by subscribing to our managed services program.

Lower TCO. Higher optimized environments. How else can Hexaware help your business?

• We can monitor the critical health status of devices and applications
• Provide support with a team of experienced IT professionals with strong domain expertise
• Diagnose problems remotely before it impacts your business
• Increase productivity by minimizing downtime
• Provide capacity planning for informed IT purchasing and budget decisions
• Re-engineer service level agreements (SLAs) more effectively and efficiently
• Run mission critical applications from anywhere in the world

Hexaware is a global provider that specializes in delivering SLA-based, infrastructure management services on various delivery models in the form of Offshore/Nearshore. These services can be offered on dedicated as well as shared model. Our deep expertise in supporting mission critical infrastructure on a 24×7 basis makes us partner you can depend on for your most crucial business needs.

Benefits of our delivery infrastructure:

• Robust service infrastructure
• Risk mitigated ITIL-based delivery methodology and customizable service tools
• Large pool of certified resources
• Price competitive
• Easily support ‘flex & surge’ client requirements (due to our vast offshore resource base)
• Meet increasingly stringentSLAexpectations of business in terms of service availability and performance on a 24X7 basis
• Enhance responsiveness to changing business needs by improving flexibility, speed of technology innovation and support
• Realize productivity benefits and performance enhancement by streamlining IT processes using ITIL best practices
• Ensure better return on invested capital by optimizing IT infrastructure through consolidations, capacity planning and new technology adoption
• Improve security by developing relevant internal control frameworks
• Reduce the cost of IT operations by up to 60% through off-shore business model

The benefits of Hexaware’s data center management solutions have far-reaching business impact. When you have the assurance that your system is always protected, you can focus on your business, enabling you to better: 

• Protect your critical data by integrating data security, backup and recovery strategies that improve efficiencies and reduce upgrade costs
• Optimize data center efficiency to realize significant cost savings
• Incorporate virtualization to consolidate resources and greatly reduce IT costs
• Ensure business continuity in the event of a disaster with comprehensive recovery plans