Representing the next generation in Application Support and Maintenance (ASM), Hexaware’s “ERP Shared Services ASM” aims at delivering value to the largest contributor of your IT budget -a whopping 73%!
The ERP Shared Services ASM Delivery Model promises significant increase in:
Leverage our combined strength of
- World acknowledged ERP expertise
- Highly experienced resource pool
- Vast ASM experience and knowledge
ERP SHARED SERVICE ASM (ESSA) provides a cost effective model for supporting ERP Applications. Hexaware brings together its ERP expertise and vast experience in Application Support to offer a transaction based support through a shared service model. By availing Application Support through a shared resource pool, our clients can be assured of a much higher productivity, flexibility and access to best practices.
Highlights / Features
- End to end ERP support services using a common resource pool
- Consumption based pricing model
- Leveraging industry best practices – ITIL v3
- 24/7 support
- High level of flexibility and scalability of services
- One-stop-shop for Application support, maintenance and Infrastructure Management