Representing the next generation in Application Support and Maintenance (ASM), Hexaware’s “ERP Shared Services ASM” aims at delivering value to the largest contributor of your IT budget -a whopping 73%!

The ERP Shared Services ASM Delivery Model promises significant increase in:

• Flexibility
• Productivity
• Savings

Leverage our combined strength of

• World acknowledged ERP expertise
• Highly experienced resource pool
• Vast ASM experience and knowledge

ERP SHARED SERVICE ASM (ESSA) provides a cost effective model for supporting ERP Applications. Hexaware brings together its ERP expertise and vast experience in Application Support to offer a transaction based support through a shared service model. By availing Application Support through a shared resource pool, our clients can be assured of a much higher productivity, flexibility and access to best practices.

Highlights / Features

• End to end ERP support services using a common resource pool
• Consumption based pricing model
• Leveraging industry best practices – ITIL v3
• 24/7 support
• High level of flexibility and scalability of services
• One-stop-shop for Application support, maintenance and Infrastructure Management