Hexaware understands that the need for automation is not only limited to passenger experience. The initiative implemented by IATA towards non-ticket services would not only lead to a paper-free environment, but would also provide improved accountability and up-selling capabilities. These changes are estimated to result in $2-3 Billion in industry savings. Hexaware has extensive experience running offshore and on-site Application Development and Maintenance Centers for leading global carriers. And now we’re proud to announce a new offering under the IATA Electronic Miscellaneous Document guidelines.

Introducing HexEMD.

HexEMD Solution Overview

As a part of the “Simplifying the Business” (StB) initiative of IATA under the e-Services portfolio, HexEMD users are able to utilize the following industry-proven benefits:

• Benefits for Airlines
  • Increased savings and ancillary revenue
  • Increased revenue by selling more services through more channels (GDS’s, web, mobile phone)
  • Readiness for any new future services / e-Fees
  • Uniform / expandable method to handle e-Fee’s for services by airlines, partners (e-Commerce)
  • Lower costs due to simplified revenue accounting and back office processing
  • Ability to track and attribute revenues faster and more accurately
• Benefits for Passengers
  • More flexibility
    • Allows passengers to customize their journey, purchasing only the services they value
  • Easier access)
    • Enables passengers to purchase services on the web, kiosk, mobile phones, at check-in desks or with travel agents
  • Less stress
    • No more pieces of paper to lose
  • Benefits for Travel Management Companies
    • Provides access to new opportunities to sell additional services
    • Enables Travel Management Companies to issue and track EMDs via their own systems, providing increased productivity, market intelligence, and more efficient corporate billing