E-Commerce

In the frequently changing dynamics of travel, evolved and robust end-to-end booking management, ticketing, and fulfillment services are a constant need. In order to provide the right information and rates to your buyers, systems must be intelligent enough to ensure seamless integration, provide vendor management and competitive analysis and understand guest’s behavior.

Hexaware understands that the web is the strongest touch point for travel services providers. And while E-Commerce has come a long way in its evolution, we are committed to taking it to the next level. Our in-depth domain knowledge and proven delivery helps us build industry-proven algorithms around the changing technology needs of buyers. In-depth reporting, administration, and integration help travel players effectively utilize the web as well as ensure zero integration down time.

Hexaware has helped travel suppliers and consolidators to serve their end-customers in the following areas:

  • Reservations/Booking Management
    • Integration
          • EDI
          • XML
          • OTA’s
        • Electronic Commerce
          • Business to Business
          • Business to Customers
        • Customer Relationship Management
          • Loyalty management
          • Customer Data Management
          • Feedback & Compliant Management

Featured Case Study – Internet Booking Engine for Largest Reservation System Provider for Hospitality Industry

The largest central reservation system provider for the hospitality industry wanted to enhance the reservation product with new features and functions and create a web based revenue channel… Download


Testimonials

“We have a large installation of Business Objects with 4000+ reports across versions 5.x, 6.x and XI R1. When we looked at the option of planning for the Business Objects upgrade to the XI R3 platform the very first step we felt we had to undertake was to consolidate the existing environment. Hexaware provided exactly what we needed from the meta data angle and we completed the assessment of the entire environment in a 4 weeks timeframe, including reports in distributed desktops, by applying the tool. Hexaware saved us time, money and above all provided a more accurate means to de-duplicate and consolidate reports.” Project Manager-Leading Airline, UK
,Leading Airline