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CRM Analytics

Our CRM Analytics pack helps banks derive insights in consumer behavior in terms of income and attrition. We leverage our strong expertise of working with PeopleSoft CRM, Oracle Siebel’s CRM application to define the analytical need of a Banking officer to understand his consumers. The CRM Analytics pack focuses on the following areas:

  • Income Analysis by customer, product, region and time.
  • Attrition analysis by customer, product, region and time.
  • Campaign analysis by region, product and promotion type.
  • Service Request Analysis by Customer profile, region and time.

Why Hexaware

  • Extensive experience in providing Business Intelligence solutions globally for Banking customers.
  • Leveraging our wide experience in banking domain.
  • Pre-built CRM Analytics to jumpstart the delivery of analytical reports for the users.

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Testimonials

I want to thank Hexaware team…. Their support and partnership in this global initiative enables us to provide to business leaders, for the first time, automated HR information and analytics about the 20,000 international employees.
,Leading Financial Services Company, USA



“We have a large installation of Business Objects with 4000+ reports across versions 5.x, 6.x and XI R1. When we looked at the option of planning for the Business Objects upgrade to the XI R3 platform the very first step we felt we had to undertake was to consolidate the existing environment. Hexaware provided exactly what we needed from the meta data angle and we completed the assessment of the entire environment in a 4 weeks timeframe, including reports in distributed desktops, by applying the tool. Hexaware saved us time, money and above all provided a more accurate means to de-duplicate and consolidate reports.” Project Manager-Leading Airline, UK
,Leading Airline



 

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