Travel and Transportation industry is faced with various challenges in the recent times. We have seen many parts of this industry changing significantly. Issues like Price wars, Customer Loyalty and Information availability have never been greater. Safety and Security issues are also proving to be a sizeable challenge. The players within this industry have to continually find ways to service customers better and reduce costs through the effective use of information.

Our Business Intelligence & Analytics practice has both business and technology expertise in Travel and Transportation Industry with focus on Maintenance, Repair and Overhaul (MRO), Warehouse Management, Cargo Management, Supply Chain Management and Customer Relationship Management.

Leveraging Hexaware’s strong Business Intelligence expertise and vast experience in Travel and Transportation industry, BI & A Innovation Lab has developed Analytical Packs that provide integrated view of data across the business processes and derive insights on processes with a view to optimising them. In our engagements with more than 20 customers in Travel and Transportation industry, the usage of these Analytical packs has provided immediate business benefits to our customers at lower cost.

Our Key Analytical Packs for Travel and Transportation Industry are:

• MRO Analytics – A pre built analytical pack addressing various subject areas including Vendor Analysis, Turn-Around Time Analysis, Warranty Loss Analysis, Defect Analysis, Inventory Planning and Safety / Regulatory Compliance.
• Cargo Analytics – A pre built analytical pack addressing various subject areas including Capacity Utilisation, Route Profitability, Cargo Segmentation and Demand Planning.
• Passenger Analytics – A pre built analytical pack addressing various subject areas including Customer Retention Insight, Customer Segmentation, Customer Lifetime Value, Predicting Customer Behavior, Mileage Plan Effectiveness and Co-branded Promotion Effectiveness.
• Warehouse Analytics – A pre built analytical pack addressing various subject areas including Discrepancy Analysis, Labor Utilisation Analysis, Shipment Metric Analysis, Stock Analysis and Big Customers Analysis.
• Supply Chain Analytics – A pre built analytical pack addressing various subject areas including Plan, Source, Make, Deliver and Return across the Supply Chain.

Some Customer Facts:

• Implementation of large and complex product migration for a leading Airline in UK.
• Development and Deployment of Cargo Management Reporting for a leading Airline in Canada.
• Design, Development and Deployment of Warehouse Analytics for a leading Logistic Services Provider in the Middle East.
• Implementation of industry specific packaged BI application for a leading Logistics Company in USA.

Why Hexaware

• 2500+ Person Years of experience in providing solutions to airline Industry, caters to 8 out of top 20 airlines in the world.
• Leveraging our wide experience in Travel and Transportation domain, built Pre-built analytics addressing areas such as MRO, Cargo, Warehouse and Passenger Analytics.