Managing ever changing human behavior of customers is part and parcel of effective business management. Besides this, managing internal employee satisfaction and motivation is the key to employee retention, sector optimization and prompt service delivery. The ever growing air traffic volume and pursuit to ensure everlasting travel experience for customers has pushed airlines towards an effective utilization of resources. Crew has always been an important part of travel services as they are the face of the carrier towards making a good travel experience.
Effective crew utilization has always been a challenge for airlines whether it is equipment training, qualification, and experience versus the various round the clock flights planning exercises. We at Hexaware allow airlines to seamlessly manage crews’ flying pattern that dynamically integrates with your flight planning and operations, and complies with various customs regulations and labor union restrictions.
Hexaware has proven expertise in providing application services to crew management systems of leading airlines in the world. Leveraging our experience in crew management, we conduct market watch and options analysis helping airlines decide on the best solution for their needs.
Featured Case Study – Leading NA airline Cuts Costs through Application and Maintenance of Crew Management System
To cut costs and reduce turnaround time, the airline decided to outsource the maintenance and support of the existing Crew Management system… Download
Hexaware expertise in Crew Management System Comprises:
- Crew Planning
- Crew Scheduling (Pairing & Rostering)
- Contract Rules Management
- Special competency & qualifications
- Crew Manning by load
- Crew Manifest
- Meals onboard
- Training (including simulator training)
- Vacation, sick and absence Management